Fun with work – perquisite to a Mystery shopper When I was introduced about mystery shopping it felt strange to me. Why would not anyone be? Imagine your work is –
• To go to outlets like Pizza Hut, M.O.D., Dominos, and Mocha etc. and spend time and enjoy the food there and get paid. • To go into a store, buy product of your choice and get reimbursement • To go to showrooms for test drive, at airports, malls etc.
It is like getting paid for your own fun.
A mystery shopper, basically, is a consumer that performs specific tasks that he/she has been assigned to gather the information about products and services offered and measure the quality of service. The tasks performed by mystery shopper can vary like purchasing a product, asking questions, registering complaints, avail certain facilities and services and then submit a detailed report regarding the experience and giving feedback along with the evidence of visit like image and visiting card of the official spoken to.
Last Sunday we arranged 2-3 mystery shopping assignment at the same mall and spent the day enjoying the work. First we went pizza hut and had our lunch there. Unlike earlier visits to pizza hut, this time we were more observant and professional. I paid attention to how warmly they greet the customers, how well they serve food and beverages, and the overall experience. Meanwhile we did a photo shoot of a model for be an icon of the zebra cab- The “face of zebra cab” that is a car rental service started in Indore. It offers flexible car taxi services at ease of customers. After completing that work we went for shopping and gaming zone and enjoyed the entire day.
All thanks to mystery shopping.!!